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Queuing arrangements
Generally, all RTGS system across the world incorporates queuing arrangements. In the Indian context also such arrangements may be necessary. Issues related to queuing arrangements are its mechanism and transparency. As per "First in first out" (FIFO) rule, payment order received first is first to be released. It may be possible under FIFO rule that a very large payment order at the top of queue may not be released due to insufficient covering funds. This may lead to blocking the orders below it and system becoming congested turning into a liquidity gridlock.
There are two ways to overcome above situations :- Queue arrangements being done by central bank or banks managing their queues. In case the queues are managed by RBI, frequent queue management (reordering) by RBI might induce banks to regularly rely on this and might in turn encourage them to reduce their liquidity holdings leading to long queues. Management of queue by individual banks will provide them with greater flexibility in settling their payment order. However, in such a situation, queuing arrangement might be less efficient as individual banks may not be having full information about the system as whole. Furthermore, if the RTGS system is linked to delivery versus payment (DVP) system which is mainly undertaken incase of securities, it may affect the efficiency of DVP system as request of funds have to be routed through internal queues of banks, which may cause delay in fund transfer thus defeating the very purpose of DVP. RBI controlled queue management may be preferred as it takes care of queuing arrangements of the whole system. Individual banks may be allowed to attach priority to their message orders. However, proper guidelines have to be formulated and agreed upon by RBI and member banks. Further, frequent intervention in queue arrangement by RBI should be minimal and banks should be penalised in cases where a large number of transfers are held up due to insufficient balances.
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Transparency of queued incoming transfer means an operational environment wherein information regarding queue status of other banks is available to individual bank. As to its utility, there are two schools of thought. First school of thought of opaque queuing advocates that, in case queue status is kept transparent, the individual banks will have information of queued incoming funds and in that anticipation they may reduce their liquidity. If there is any delay or default in settlement of that transfer, the receiving bank could face liquidity shortfall, thus exposing itself to liquidity risk. Another school of thought advocates that, transparency in queuing arrangements will reduce liquidity risk rather than increasing it. Transparency will provide better information about incoming funds, hence it will enable the banks to adopt efficient liquidity management and they will be in a better position to manage the sequencing of incoming and outgoing transfer. Thus transparency appears better than opaque system of queuing arrangements.
The issues concerning advanced and sophisticated technology and communication system to be used for RTGS are related to security risks, operational and maintenance aspects. Security risks generally stems from the unauthorised access to the system. By unauthorised access to the RTGS system confidential information pertaining to banks or its customer, could be retrieved and used. Security related risk can be controlled by limiting access to authorised personnel, by encrypting information transmitted across the system, usage of dynamic password, etc. Smooth and reliable functioning of RTGS system is also dependent upon reliable computer and networking systems.
Introduction of RTGS system in India will not only reduce the systemic risks but will also ensure speedy and reliable payment transfers. This in turn will call for better liquidity management. Liquidity constraints could be overcome overcome by unifying RTGS account with reserve requirements, extension of credit to banks, whether collateral or otherwise. There should not be heavy or complete reliance on queuing arrangements, as long queues may lead to congestion resulting in gridlock, thus undermining the very essence of real time gross settlement system.
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